Overview
In athenaOne, you can now choose the type of plan to use when developing strategies with your patient for at-home care.
Previously: You could only record behavioral health goals in care plans, which are designed to help patients either prevent or recover from illness or injury, with steps they can take to promote wellness home.
Now: In addition to care plans, you can add treatment plans to patient charts. Behavioral health treatment plans are specifically tailored to help patient's achieve mental and emotional wellness goals.
Dual plan access: Capture and track patient goals more appropriately with the dual ability to add a care plan and/or treatment plan to a patient's chart.
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Patient engagement: Both types of plans encourage patients to actively participate in their own care, but now have a focus appropriate to the form of care required.
Continuity of care: Facilitates smoother transitions between providers, with plans clearly defined to address illnesses or behavioral health issues.
Important
Depending on your patient's needs, you can now add a care plan, a behavioral health treatment plan, or both to a patient's chart.
Benefits
Add care plans or treatment plans
Now, both care plans and behavioral health treatment plans are available for you to add to patient charts.
In a patient encounter, click the Care tab in the lower left navigation bar. In Active Plans, click the double arrow to start a new plan.
Add a treatment plan: Click the Add Treatment Plan tab and button.
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Add a care plan: Click the Add Care Plan tab and button.
Note
You can only have one active care plan and/or one treatment plan for a patient at any given time.
Access existing plans
If your patient has existing plans, the tabs at the top appear as Care Plan or Treatment Plan. Click a tab to access an existing plan.
Plan Overview
Once opened, both care plans and treatment plans include a Plan Overview section that appears in the upper left.
Access options in this section to enter the Date of Next Review, export as a CCDA, or Remove a Plan.
Note
For more information about accessing and managing plans, see Care Plans or Behavioral Health Treatment Plans in O-help.
Care Plans
As a care manager or provider, you can add care plans for a patient to prevent or manage an illness or injury at home. For example, if you are a care manager at a multispecialty clinic treating a patient for a Grade II Ankle Sprain, you can add a care plan that includes pain management and educational materials for at-home recovery.
In Active Plans, click Add Care Plan to get started.
Care plans are existing chart features that you can continue to access from the Care tab in a patient's chart. For more information about care plans in athenaOne, see User Guide—Care Plan in O-help.
Behavioral Health Treatment Plans
In new behavioral health treatment plans now available from the Care tab, collaborate with your patients to define their concerns. Enter goals to measure outcomes as treatment progresses.
Review the following summary of treatment plan features.
Note
For in-depth feature information and procedures, refer to the Behavioral Health Treatment Plans User Guide in O-help. For a comprehensive index of treatment plan topics, see Treatment Plans.
Concerns and Characteristics
In the Concerns section of the treatment plan, document the issues currently impacting your patient's mood, thinking, or behavior. You'll use the concerns you enter to determine achievable goals with your patient. A good example of a concern impacting a patient might be "Difficulty sleeping." As you enter concerns, you'll associate them with the patient's active diagnoses.
Optionally, in Client Characteristics, identify the strengths, needs, abilities, preferences, and supports (SNAPS) that can assist your patient during treatment. An example of a characteristic could be "Family supports patient developing better sleep habits."
Note
For more information, see Behavioral Health Concerns or Characteristics in O-help.
Goals
In Goals, define the broadest category of achievement that patients can work toward to address a concern. For example, if a patient has insomnia as a concern, “Better sleep hygiene” is a good example of a broad-based but achievable goal to improve mental health.
You can use predefined templates to enter goals or manually enter goals in a plan.
Note
For more information, see Behavioral Health Goals in O-help.
Objectives and Interventions
Expand a goal to document the steps to meet goals and the resources available to support your plan.
Under Objectives, work with your patient to enter the achievable steps they can take to meet their goals. For example, an objective for the goal "Better sleep hygiene" could be “Go to bed by 11:00 PM each night.”
In Interventions, enter the specific strategies, resources, or services that you, as your patient's behavioral health provider, should act upon to support your patient's goals. For example, an intervention for the goal “Improve sleep hygiene by establishing a routine and schedule” could be “Provide patient with link to healthy sleep habits video.”
Note
For more information, see Objectives and Interventions in O-help.
Attestations
After you’ve finalized or updated a treatment plan, you’re ready to attest that the information recorded accurately reflects what was discussed during the session. Depending on your organization's policies, you can also send a copy to your patient and supervising providers for attestation.
Under Attestation Artifacts, click Add to the right of the section title. In the artifact, review the PDF copy of the treatment plan. To send the attestation to the patient, select their contact information. If applicable, you can also select a supervising provider to review and attest. Click Attest.
Note
For more information, see Attestations in O-help.
Treatment Plan Report
Run the Treatment Plan Report to see patients with active treatment plans, ether across your practice, within a specific department, or that are under the care of a specific provider. This report lists:
Plan history: When the treatment plan was created and last updated, including actions taken to update patient goals, objectives, interventions, concerns, and patient characteristics. It also lists the user who last updated the plan.
Patient and visit details: Lists the patient’s date of birth, primary phone number, primary insurance, department name, usual provider, last scheduled appointment, and their next scheduled appointment.
Review date, diagnoses, and goals: Lists the next review date, associated diagnoses, and patient goals.
Attestation details: The report also helps track attestation status, the status of attestation requests, and the days since an attestation artifact was created.
For more information about this report, see Behavioral Health Treatment Plan Reports in O-help.
Delete or Archive Additional Active Care Plans
In rare cases, you may see a patient that has had multiple care plans created in error. In these cases, you won't have access to both types of plans (care plans and treatment plans) until the multiple plan issue has been resolved.
If this occurs, a yellow Action Needed warning appears in the Active Care Plan tab with instructions on resolution.
View all active plans to see if the information is relevant. If no data is relevant, then archive or delete all plans. If there is relevant data, please consolidate all information into the most relevant plan, then archive the other plans. Click Archive or Delete to the right of the unwanted active plans. In the panel that opens, select Archive or Delete and then click Submit.
Also see Access Archived Plans in O-help.