See Patient Preferred Facility in Improved CPSW for Imaging and Labs

Overview

You can now update the Patient's Preferred Facility from:

  • The patient demographic information when you expand the View more icon in the patient banner.

  • The A/P section of the exam while selecting a facility for an order in the Send to field.

This feature is available in the clinical provider selection widget for several orders, including:

  • Prescription

  • Vaccine

  • Durable medical equipment (DME)

  • Imaging

  • Labs

  • Prior Authorization

Note
The improved clinical provider selection widget is now available for prescription, vaccine, DME, and prior authorizations.

Making it available for these order types further aligns the clinical provider selection widget experience for orders sent to other facilities.

Set preference in demographic information section

When you click the View more icon in the patient banner to expand and review patient demographic information, you can set the Patient Preferred facility.

 

In the Imaging or Lab field, click the Plus icon, and the CPSW appears where you can click the facility you'd like to add to their Patient Preferred facility list.

Set preference in A/P section of the exam while selecting a facility

Note
The images in this section use a Lab order as an example.

 

When you're in the CPSW (while choosing a facility for your prescribed order in the A/P section of the Exam), you can click the More options icon to:

  • Set as Patient Preference — Adds the facility to the Patient Preferred facility list and adds the label Patient's Preferred Facility while viewing the facility in the Relevance view.

  • Remove from Patient Preference — Removes the facility from the Patient Preferred facility list.

 

Once the facility is set as the patient's preferred facility, you can view the results by Patient Preferred. Only facilities set up as a patient's preferred facility appear in this view.

 

The facility set as the Patient's Preference always appears at the top of the list in the Relevance view.

 

Based on sorting options you've selected, the other patient preferred facilities may be further down in the table.

 

In the Patient Preferred view, you see all the preferred facilities together.

Note
In the Relevance view the facility labeled as Patient's Preferred Facility always appears at the top of the list.

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