How to open a shared mailbox in Office 365

Description:
The instructions below will provide step by step details on how to open a shared mailbox through Office 365.


Instructions:

  1. Log into connect.wayne.edu with your Access ID and the associated password
  2. Once logged in click on Apps, followed by Outlook

  3. Once the Outlook window opens, click on your picture or initials at the top right and select Open Another Mailbox

  4. In the Open Another Mailbox window start to type the name of the shared mailbox you want to open. The auto populate field will attempt to find the mailbox for you. When you see it, click on it, then click on Open
  5. The shared mailbox will open in a new window

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