Send on Behalf of a shared mailbox

Description: To send on Behalf of/as a Shared mailbox you'll want to follow these steps below.

 

Instructions:

  1. Open a new email, as if you are going to send one to someone
  2. Go to the Options tab and select From
  3. Above the To section you should see a From box, and your email address next to it. Click on the From dropdown and select "other email address"
  4. Type in the shared email address or mailbox name and hit OK
  5. The email will now say From: sharedmailbox@med.wayne.edu (for example)
  6. Close out of the new email without saving it


Notes:

  • Whenever you go to send a new email it will always default to your address, but you can simply click on the From dropdown and the shared mailbox address will be a selectable option now.
  • If you need access to a shared mailbox, please reach out to us at WHHelpdesk@med.wayne.edu or 313-448-9999 with the full email address of said mailbox.

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