How do I send and receive encrypted email messages at Wayne Health?

Description:

Wayne Health email has the ability to send encrypted messages. This article describes how to send an encrypted message using the Wayne Health email system.


Instructions:

  • Sending an encrypted email:
    • When sending a new or replying to an email, add #secure to the Subject line of your outgoing email message. 
      • The body of your email message will be encrypted. 
      • The rest of the Subject line is not encrypted, so do not include any sensitive material in the Subject line.
  • Receiving and opening the encrypted email (completed by the recipient)
    • The recipients of your encrypted email message will be able to decrypt it by following the instructions below.
      • Wayne Health users
        • You will receive a notice at the top of a message if it is encrypted. You will be able to open an encrypted email without any additional steps.
      • Non-Wayne Health users
        1. This example uses Gmail to demonstrate how non-Wayne Health users will see an encrypted email from Wayne Connect.
        2. Open the encrypted email from a Wayne State user and click Read the message.

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        3. In the new window that appears, click Use a one-time passcode.

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        4. You will soon receive another email to the same address with a one-time passcode. Select and copy this passcode.

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        5. Paste the passcode in the box and click Continue.


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        6. You can now view the encrypted message. If you wish to view it again, you may need to generate a new passcode.


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